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  • Tenant
    • About the building
      • General information
      • Waste disposal and recycling
      • Emergency evacuation and fire safety
      • Rules of conduct
      • Your apartment
    • Mobility and shared spaces
      • Shared spaces
      • Mobility
      • Cycling resources
      • Walking resources
      • Public transportation
    • Property services
      • Standby Property & Disturbance Services
      • Maintenance request
      • Administrative queries
    • Moving in & out
      • Information about moving in & out
      • Termination
      • Move-out cleaning
      • Collect/return keys
  • Curious
    • About Iggy
  • EN
    • SV

Property services & maintenance request

This is where you'll find contact information if you have any questions or issues with your accomodation.

Starting February 1 2023 we will move the maintenance requests to the online portal Din hyresvärd. Set up your profile now by going to https://hem.dinhyresvard.se/register you can find the activation code on your rent invoice.

Maintenance request

If there's anything wrong with your apartment, the building or the mobility resources, please make a maintenance request in the form linked below.

To make a maintenance request, click the button below and fill out the form.

Make maintenance request

Från och med första februari 2023 kommer vi flytta felanmälan till online-portalen Din hyresvärd. Set up your profile now by going to https://hem.dinhyresvard.se/register you can find the activation code on your rent invoice.

Nights and weekends - standby property and disturbance services

Standby property and disturbance services are handled by Svensk säkerhet.

You can call their hotline in case of urgent faults in the apartment between 18.00 and 8.00 on weekdays and any time during the weekend. Urgent faults include water leaks, electrical faults or disturbances.

A disturbance is something that makes you and/or your neighbors feel unsafe or shows that you are not respecting your home or your neighbors. It does not mean someone playing loud music once or children running across the floor of an apartment above you. The disturbance hotline will assess the case when you call and they can guide you in the right direction when you call. The basis for the assessment is tenancy law and the landlord's tenancy conditions. 

If you call the property/emergency hotline and the case is deemed to be non-urgent/unnecessary, we will charge you the cost of the call-out.

Phone: 010-207 85 85

If there is a crime happening or has happened you should call the police on 112 (for emergencies) or 114 14 (for non-emergency situations).

Property services

For general questions about your accommodation that are not maintenance requests send an email to our property manager on:

bostad@siegel.nu

If there's anything wrong with your apartment, the building or the mobility resources, please make a maintenance request in the form linked above.

Administrative queries

If you have administrative questions, regarding rent, payments, termination of lease, change of apartment, subletting, etc., please contact us:

bostad@siegel.nu

Privacy policy

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